Hospitality insurance is crucial for protecting businesses in the hospitality industry from a wide range of risks and liabilities inherent in their operations. As providers of lodging, dining, entertainment, and other hospitality services, businesses in this sector face unique challenges and exposures that require specialized insurance coverage. Whether it’s a hotel, restaurant, nightclub, or event venue, hospitality businesses must navigate risks related to property damage, liability claims, business interruptions, and other unforeseen events. In this context, hospitality insurance serves as a vital safety net, offering financial protection, legal support, and peace of mind to businesses and their stakeholders.

Hospitality insurance is necessary to address the diverse risks faced by businesses in the industry, including property damage from fires, storms, or accidents; liability claims from guests or patrons; liquor liability for serving alcohol; foodborne illnesses or contamination; employee injuries; theft or vandalism; and cyber threats targeting sensitive customer information. By investing in comprehensive insurance coverage, hospitality businesses can mitigate these risks, protect their assets, and ensure the continuity of their operations in the face of unforeseen events.


Furthermore, hospitality insurance helps businesses maintain compliance with regulatory requirements and contractual obligations, as many stakeholders, such as lenders, landlords, and franchisors, may require businesses to carry certain types of insurance coverage as a condition of doing business. Additionally, insurance coverage can enhance the reputation and credibility of hospitality businesses, demonstrating their commitment to protecting guests, employees, and assets.

In summary, hospitality insurance is essential for safeguarding the financial well-being and reputation of businesses in the hospitality industry. By providing protection against a wide range of risks and liabilities, hospitality insurance enables businesses to focus on delivering exceptional guest experiences and driving growth, knowing that they are prepared to handle unexpected challenges that may arise.

Why Choose The Millward Agency?

Choosing The Millward Agency means opting for unwavering confidence in your insurance provider. Our accolades and recognitions speak volumes about our commitment to excellence. Our bespoke insurance solutions for the automotive industry are designed to underwrite your success, with a proven track record of serving businesses like yours with integrity, innovation, and a keen understanding of industry-specific risks.

Nationwide Presence

We are proud to offer nationwide coverage while retaining a personal touch that resonates with local communities. Our understanding of diverse regional needs ensures that our clients receive service that feels both global and neighborly.

75+ Years of Expertise

We carry a legacy of over seven decades in the insurance industry. Our enduring commitment to excellence is rooted in a deep understanding of insurance’s evolving landscape, shaped by years of experience and client-focused service.

Integrity in Every Policy

Our philosophy is simple: if we wouldn’t buy it ourselves, we won’t sell it. This ethos ensures every policy we offer is built on a foundation of trust and reliability, reflecting our commitment to honest and transparent insurance solutions.

Class of Business

Hospitality businesses encompass a wide range of establishments and services that cater to the needs of travelers, diners, and leisure seekers. These hospitality businesses play critical roles in providing accommodations, dining experiences, entertainment, and relaxation to travelers, diners, and leisure seekers, contributing to the vibrant and diverse landscape of the hospitality industry.

Here are some common types of hospitality businesses:

IconHotels and Resorts

Hotels and resorts provide accommodations, amenities, and hospitality services to travelers and guests. They range from budget-friendly motels to luxury resorts offering a wide range of amenities such as restaurants, spas, pools, fitness centers, and recreational activities.

IconRestaurants and Cafés

Restaurants and cafés offer dining experiences ranging from casual eateries to fine dining establishments. They serve a variety of cuisines and cater to different preferences and occasions, including breakfast, lunch, dinner, and special events.

IconBars and Nightclubs

Bars and nightclubs provide venues for socializing, entertainment, and nightlife experiences. They offer alcoholic beverages, music, dancing, and live performances, catering to patrons looking to relax, socialize, or celebrate special occasions.


IconEvent Venues

Event venues host a variety of events, including weddings, conferences, meetings, parties, and concerts. They provide space, facilities, and support services to accommodate different types of gatherings and occasions.

IconBed and Breakfasts (B&Bs)

Bed and breakfasts offer overnight accommodations and breakfast to guests in a more intimate and personalized setting compared to traditional hotels. They often operate in residential homes or historic properties and provide a homelike atmosphere with personalized service.

IconVacation Rentals

Vacation rentals include short-term rental properties such as apartments, condominiums, cottages, villas, and vacation homes. They offer accommodations for travelers looking for a more independent and flexible lodging experience.

IconHostels and Backpacker Lodges
Hostels and backpacker lodges provide budget-friendly accommodations, primarily targeting budget-conscious travelers, backpackers, and young adults. They offer shared dormitory-style rooms, communal facilities, and social activities.


IconCatering Companies

Catering companies specialize in providing food and beverage services for events, parties, weddings, and corporate functions. They offer catering options ranging from casual buffets to formal sit-down dinners, often tailored to clients’ preferences and dietary needs.

IconGaming and Entertainment Venues

Gaming and entertainment venues include casinos, amusement parks, arcades, and entertainment complexes. They offer gaming activities, rides, attractions, shows, and other entertainment options to visitors seeking leisure and recreation.

IconSpas and Wellness Centers
Spas and wellness centers provide relaxation, rejuvenation, and wellness services such as massages, facials, body treatments, yoga classes, and wellness programs. They cater to guests looking to unwind, de-stress, and improve their overall well-being.


Common Policies Needed

Insurance coverage for hospitality businesses is essential to protect against a wide range of risks and liabilities inherent in their operations. These insurance coverages help hospitality businesses mitigate risks, protect against liabilities, and ensure the continuity of their operations in the face of unforeseen events. It’s essential for hospitality businesses to work with experienced insurance professionals to assess their specific risks and tailor insurance programs to their unique needs and exposures.

Here are some common insurance coverages needed for hospitality businesses:

General Liability Insurance

Provides coverage for bodily injury, property damage, and personal injury claims arising from accidents or incidents that occur on the premises of the hospitality business. General liability insurance protects against lawsuits from guests, visitors, or third parties.

Property Insurance

Covers damage or loss to the hospitality business’s physical assets, including buildings, equipment, furniture, and other property, due to perils such as fire, theft, vandalism, or natural disasters.

Business Interruption Insurance

Provides coverage for lost income and extra expenses incurred by the hospitality business due to a temporary closure or interruption of operations caused by covered perils, such as fire, storm damage, or other disasters.

Liquor Liability Insurance

Protects against claims of bodily injury or property damage caused by intoxicated patrons who were served alcohol by the hospitality business. Liquor liability insurance is essential for businesses that serve alcoholic beverages, such as bars, restaurants, and nightclubs.

Commercial Auto Insurance

Provides coverage for vehicles owned or used by the hospitality business for business purposes, such as food delivery vehicles, shuttle buses, or company cars. Commercial auto insurance covers liability, property damage, and physical damage to vehicles.

Workers' Compensation Insurance

Provides coverage for medical expenses, lost wages, and disability benefits for employees who are injured or become ill while performing their job duties at the hospitality business. Workers’ compensation insurance is mandatory in most jurisdictions and helps protect both employees and employers.

Cyber Liability Insurance

Protects against losses resulting from data breaches, cyberattacks, or other cyber incidents that compromise sensitive customer information stored or transmitted by the hospitality business’s computer systems. Cyber liability insurance is essential for protecting guest privacy and complying with data protection regulations.

Employment Practices Liability Insurance (EPLI)

Provides coverage for claims related to employment practices such as discrimination, harassment, wrongful termination, or violation of employment laws. EPLI insurance protects against lawsuits filed by current or former employees alleging unfair treatment or unlawful practices.

Food Contamination Insurance

Covers losses resulting from foodborne illnesses, contamination, or spoilage that leads to financial losses or damages to the hospitality business. Food contamination insurance is essential for restaurants, catering companies, and other businesses that handle food.

Event Cancellation Insurance

Provides coverage for financial losses incurred due to the cancellation, postponement, or disruption of scheduled events, such as weddings, conferences, concerts, or parties. Event cancellation insurance helps mitigate the risks associated with unforeseen circumstances that may force an event to be canceled or rescheduled.

Assault & Battery

Provides financial protection to bars, taverns, or other establishments in the hospitality industry against claims related to incidents of assault and battery that occur on their premises.  This coverage typically helps cover legal expenses, settlements, and judgments arising from bodily injury or property damage resulting from fights, altercations, or other violent incidents involving patrons or third parties at the insured establishment.

The Millward Agency, Inc. Testimonials

Hear from our clients in the automotive industry who have steered their businesses toward stability and growth with Millward Agency’s insurance solutions. Our case studies demonstrate our commitment to providing unparalleled support and protection, proving that no challenge is too big when you have the right insurance partner.

Kurtis ThorntonKurtis Thornton
18:38 16 Jan 22
Very helpful and nice people, a great place to get your insurance needs taken care of.
Christopher LymanChristopher Lyman
14:48 26 Oct 19
Finally, I don't need to ever look for another insurance agent. The Millward Agency handles my personal and business insurance. Always helpful with my questions and quick to respond to my emergencies. The Millward Agency Rocks!
Markusz SudozMarkusz Sudoz
19:03 19 Jul 19
Every time I go to my broker, Ed Caceres @ the Millward Agency, he always finds me the best insurance rates on my real estate properties. Ed is great, always extremely responsive and understanding of the industry. In the past I would go do my own insurance shopping and spend hours on hours to get the best rate, now I do not even bother shopping around I just call Ed and he always has the best pricing. In the beginning I got a quote from Ed then shopped around, now I have learned to not even waste my time. Ed @ Millward Always saves me hundreds of dollars. 110% on customer service, 100% on pricing!!! A+++
Mobility SolutionsMobility Solutions
19:09 25 Jul 18
Everybody!!!!! is Great to work with when ever I need anything which is almost monthly.Linda
carlene klebecarlene klebe
20:01 22 Jun 18
My former insurance agent and friend recommended Ed Caceres of Millward Agency. Within hours of having given Ed a call, I had quotes and was decided to go with his carrier. He was professional and answered all my questions. I’m happy to have done business with Ed and Millward Agency.
John CourtneyJohn Courtney
16:20 11 Jun 18
Business or Personal this is who you want - Personal service from their Team is amazing, treat as though you are their only client.* Business - Review policy/coverage every year. Not limited to one or two insurance providers. Recommend changes, not necessarily to save money (although it is available) provide additional coverage. Three months later our additional coverage cost $150 on a $15000 claim. For years we were not covered! They are not limited to one or two insurance providers as our previous agent.* Personal - couple of claims were handled like we were their only client. They bundled coverage in such a way to save $2100 a year for a family of four and kids in college.***Will continue to recommend to business colleagues, friends and family***
Karen CarterKaren Carter
16:01 08 Jun 18
Our company has been working with Millward Agency for many years.They have been the best insurance company I have ever worked with.The staff is always very informative and very professional. Our insurance needs which include general, auto and worker's comp are very complex. Millward is able to handle and update all of our needs at any time of the year. I really like the fact they get back to you very quickly! They are very knowledgeable and caring we never think of going elsewhere. We will definitely be customers for years to come. Thank you Millward Agency!
Chad StottChad Stott
17:56 07 Jun 18
Wade and the Millward team have been consistently reliable, prompt, knowledgeable and a pleasure to work with. Wade and his crew have guided us through our ever growing needs and we attribute our success to the partnerships we have forged with organizations like The Millward Agency. We look forward to many more years working together.

Get a Quote

Ready to accelerate your business’s security and success? Contact Millward Agency today for a personalized insurance quote. Our team of experts is here to guide you through the process with ease and confidence, ensuring your business is covered, no matter what lies on the road ahead.