Retail insurance is indispensable for businesses operating in the retail sector, serving as a critical safeguard against a multitude of risks inherent in the industry. As retailers cater to the diverse needs of consumers, they encounter various challenges ranging from property damage to liability claims and disruptions in operations. In this dynamic environment characterized by changing consumer trends, evolving technologies, and regulatory requirements, retail insurance plays a pivotal role in protecting businesses, assets, and reputations.

Retail insurance is essential to address the wide array of risks faced by retailers, including property damage due to theft, fire, or natural disasters, liability claims arising from slip-and-fall accidents or product defects, and business interruption caused by unforeseen events such as supply chain disruptions or pandemics. By providing comprehensive coverage tailored to the specific needs of the retail sector, insurance policies help mitigate financial losses, legal expenses, and reputational damage that could result from unexpected incidents or allegations of negligence.


Furthermore, retail insurance enables businesses to navigate the complex regulatory landscape governing the industry, ensuring compliance with safety standards, employee benefits, and data protection regulations. With the support of insurance coverage, retailers can demonstrate their commitment to customer safety, product quality, and ethical business practices, fostering trust and loyalty among consumers, employees, and stakeholders.

In summary, retail insurance is not just a prudent investment; it’s an essential tool for managing risk and ensuring the long-term sustainability of retail businesses. By providing financial security, regulatory compliance, and risk management support, insurance enables retailers to focus on delivering exceptional products and services to their customers, knowing that they are prepared to address the challenges and uncertainties of the retail industry.

Why Choose The Millward Agency?

Choosing The Millward Agency means opting for unwavering confidence in your insurance provider. Our accolades and recognitions speak volumes about our commitment to excellence. Our bespoke insurance solutions are designed to underwrite your success, with a proven track record of serving businesses like yours with integrity, innovation, and a keen understanding of industry-specific risks.

Nationwide Presence

We are proud to offer nationwide coverage while retaining a personal touch that resonates with local communities. Our understanding of diverse regional needs ensures that our clients receive service that feels both global and neighborly.

75+ Years of Expertise

We carry a legacy of over seven decades in the insurance industry. Our enduring commitment to excellence is rooted in a deep understanding of insurance’s evolving landscape, shaped by years of experience and client-focused service.

Integrity in Every Policy

Our philosophy is simple: if we wouldn’t buy it ourselves, we won’t sell it. This ethos ensures every policy we offer is built on a foundation of trust and reliability, reflecting our commitment to honest and transparent insurance solutions.

Class of Business

The retail industry encompasses a diverse range of businesses that sell goods and services directly to consumers.

These are just a few examples of retail businesses, illustrating the diversity and breadth of the retail industry. Each type of retail business serves unique customer needs, preferences, and shopping experiences, contributing to the vibrant and competitive landscape of retail.

Here are some common types of retail businesses:

IconDepartment Stores

Department stores offer a wide variety of merchandise across multiple categories, including clothing, accessories, cosmetics, household goods, electronics, and furniture.

IconSupermarkets and Grocery Stores

Supermarkets and grocery stores sell food, beverages, household essentials, and other grocery items to consumers. They may also offer services such as deli counters, bakery products, and pharmacy services.

IconApparel and Fashion Retailers

Apparel and fashion retailers specialize in selling clothing, footwear, accessories, and fashion-related products to consumers. They may include specialty boutiques, fashion chains, and online clothing retailers.

IconElectronics and Technology Stores

Electronics and technology stores sell consumer electronics, gadgets, computers, smartphones, tablets, and accessories. They may also provide repair services, warranties, and technical support.

IconHome Improvement and Hardware Stores

Home improvement and hardware stores offer a wide range of products for home renovation, repair, and maintenance, including tools, building materials, paint, hardware, and gardening supplies.

IconFurniture and Home Decor Stores

Furniture and home decor stores specialize in selling furniture, home furnishings, decor accessories, and interior design products for residential and commercial spaces.

IconAutomotive Retailers

Automotive retailers sell vehicles, automotive parts, accessories, and related products and services to consumers. They may include car dealerships, auto parts stores, and automotive repair shops.

IconHealth and Wellness Retailers
Health and wellness retailers offer products and services related to personal health, fitness, nutrition, and wellness. They may include pharmacies, health food stores, vitamin shops, and fitness centers.


IconSpecialty Stores

Specialty stores focus on niche markets and offer specialized products or services catering to specific interests, hobbies, or demographics. Examples include pet stores, toy stores, bookstores, and craft shops.

IconConvenience Stores

Convenience stores provide quick and convenient access to a variety of everyday items such as snacks, beverages, groceries, toiletries, and household essentials. They typically operate extended hours and may offer services like fuel, lottery tickets, and prepared foods.

IconDiscount Stores

Discount stores offer discounted prices on a wide range of merchandise, including clothing, household goods, electronics, and groceries. They may include off-price retailers, dollar stores, and warehouse clubs.

IconOnline Retailers (E-commerce)
Online retailers sell goods and services through internet-based platforms, websites, and digital marketplaces. They offer a wide selection of products, convenient shopping experiences, and home delivery services.

Common Policies Needed

Insurance is essential for retailers to protect against various risks and liabilities associated with their operations.

These insurance coverages help retailers mitigate risks, protect against liabilities, and ensure the continuity of their operations in the face of unforeseen events and challenges inherent in the retail industry. It’s essential for retailers to work with experienced insurance professionals to assess their specific risks and tailor insurance programs to their unique needs and exposures.

Here are some common insurance coverages needed for retailers:

General Liability Insurance

Provides coverage for bodily injury, property damage, and personal injury claims arising from accidents or incidents that occur on the retailer’s premises or as a result of its operations.

Property Insurance

Covers damage or loss to the retailer’s physical assets, including buildings, inventory, equipment, fixtures, and furniture, due to perils such as fire, theft, vandalism, or natural disasters.

Business Interruption Insurance

Provides coverage for lost income and extra expenses incurred by the retailer due to a temporary closure or interruption of operations caused by covered perils, such as property damage, equipment breakdown, or supply chain disruptions.

Product Liability Insurance

Protects against claims arising from injuries or damages caused by products sold or distributed by the retailer, including defective products, product defects, or inadequate warnings or instructions.

Cyber Liability Insurance

Covers losses resulting from data breaches, cyberattacks, or other cyber incidents that compromise sensitive information stored or transmitted by the retailer’s computer systems, including customer data, payment card information, and business records.

Workers' Compensation Insurance

Provides coverage for medical expenses, lost wages, and disability benefits for employees who are injured or become ill while performing their job duties at the retailer’s premises.

Crime Insurance

Covers losses resulting from theft, fraud, embezzlement, forgery, or other criminal activities committed against the retailer by employees, customers, or third parties.

Employment Practices Liability Insurance (EPLI)

Protects against claims related to employment practices such as discrimination, harassment, wrongful termination, or violation of employment laws, including lawsuits filed by current or former employees alleging unfair treatment or unlawful practices.

Commercial Auto Insurance

Provides coverage for vehicles owned or used by the retailer for business purposes, including delivery trucks, company cars, or vehicles used for transporting goods or employees.

Umbrella Insurance

Offers additional liability coverage beyond the limits of primary insurance policies, providing extra protection against catastrophic events or large liability claims that exceed the coverage limits of other policies.

Tenant's Insurance (if leasing premises)

Provides coverage for improvements, fixtures, or property located within leased premises, as well as liability protection for accidents or incidents that occur within the leased space.

Fidelity Bond Insurance

Protects against losses resulting from employee dishonesty, theft, or fraudulent activities, providing coverage for financial losses caused by dishonest acts committed by employees.

The Millward Agency, Inc. Testimonials

Hear from our clients who have achieved stability and growth with The Millward Agency’s insurance solutions. Our case studies demonstrate our commitment to providing unparalleled support and protection, proving that no challenge is too big when you have the right insurance partner.

Kurtis ThorntonKurtis Thornton
18:38 16 Jan 22
Very helpful and nice people, a great place to get your insurance needs taken care of.
Christopher LymanChristopher Lyman
14:48 26 Oct 19
Finally, I don't need to ever look for another insurance agent. The Millward Agency handles my personal and business insurance. Always helpful with my questions and quick to respond to my emergencies. The Millward Agency Rocks!
Markusz SudozMarkusz Sudoz
19:03 19 Jul 19
Every time I go to my broker, Ed Caceres @ the Millward Agency, he always finds me the best insurance rates on my real estate properties. Ed is great, always extremely responsive and understanding of the industry. In the past I would go do my own insurance shopping and spend hours on hours to get the best rate, now I do not even bother shopping around I just call Ed and he always has the best pricing. In the beginning I got a quote from Ed then shopped around, now I have learned to not even waste my time. Ed @ Millward Always saves me hundreds of dollars. 110% on customer service, 100% on pricing!!! A+++
Mobility SolutionsMobility Solutions
19:09 25 Jul 18
Everybody!!!!! is Great to work with when ever I need anything which is almost monthly.Linda
carlene klebecarlene klebe
20:01 22 Jun 18
My former insurance agent and friend recommended Ed Caceres of Millward Agency. Within hours of having given Ed a call, I had quotes and was decided to go with his carrier. He was professional and answered all my questions. I’m happy to have done business with Ed and Millward Agency.
John CourtneyJohn Courtney
16:20 11 Jun 18
Business or Personal this is who you want - Personal service from their Team is amazing, treat as though you are their only client.* Business - Review policy/coverage every year. Not limited to one or two insurance providers. Recommend changes, not necessarily to save money (although it is available) provide additional coverage. Three months later our additional coverage cost $150 on a $15000 claim. For years we were not covered! They are not limited to one or two insurance providers as our previous agent.* Personal - couple of claims were handled like we were their only client. They bundled coverage in such a way to save $2100 a year for a family of four and kids in college.***Will continue to recommend to business colleagues, friends and family***
Karen CarterKaren Carter
16:01 08 Jun 18
Our company has been working with Millward Agency for many years.They have been the best insurance company I have ever worked with.The staff is always very informative and very professional. Our insurance needs which include general, auto and worker's comp are very complex. Millward is able to handle and update all of our needs at any time of the year. I really like the fact they get back to you very quickly! They are very knowledgeable and caring we never think of going elsewhere. We will definitely be customers for years to come. Thank you Millward Agency!
Chad StottChad Stott
17:56 07 Jun 18
Wade and the Millward team have been consistently reliable, prompt, knowledgeable and a pleasure to work with. Wade and his crew have guided us through our ever growing needs and we attribute our success to the partnerships we have forged with organizations like The Millward Agency. We look forward to many more years working together.

Get a Quote

Ready to accelerate your business’s security and success? Contact Millward Agency today for a personalized insurance quote. Our team of experts is here to guide you through the process with ease and confidence, ensuring your business is covered, no matter what lies on the road ahead.